How to report a suspicious email to ICTO?

When you receive a suspicious email, DO NOT reply email with any information, open attachment, or click any link in the email unless you are sure about this sender. Moreover, you can follow the steps mentioned below to report the suspicious email to ICTO Help Desk for investigation. For @Connect users or Outlook Web App […]

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How to send mass email?

If a user needs to directly send mass emails to one or more email groups of other departments, please use one of the following methods: General users are advised to make use of eBulletin channel to reach a large number of recipients for delivery of messages related to special events, seminars, news, and internal notices etc. Mass emails are […]

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What are the tips for sending mass emails?

Use blind carbon copy (Bcc) Type your mass email recipient address in the Bcc box instead of the To box when you want to send a mass email. When a recipient replies to a mass email, he/she may intentionally or unintentionally use the Reply to All option which would result in a second mass email. […]

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How can I search my emails in OWA?

In OWA, you can use the mail search function to find email. You can refer to the following steps. Select one of your mailboxes in the left pane (e.g. “In-Place Archive – <your user ID>”) ; Input the search keyword; Then the OWA will show the search result and you can read the emails as […]

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How can I search my emails in Outlook 2013?

Besides, you can directly open a regular mailbox, on-line archive mailbox or shared-mailbox in the left pane as a folder and look for your emails a usual. In addition, you can use the Instant Search pane search your emails by the following the quick steps. Input the search keyword; Select the suitable search scope: (e.g. […]

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