If a user needs to directly send mass emails to one or more email groups of other departments, please use one of the following methods:

  • General users are advised to make use of eBulletin channel to reach a large number of recipients for delivery of messages related to special events, seminars, news, and internal notices etc.
  • Mass emails are allowed to be sent to any email group of specific role such as help desk or department contact point e.g. and, etc.
  • The user can obtain the approval or endorsement from the corresponding faculty dean/secretary or office/unit director. Then, the email would be sent by the approver on behalf of the user.
  • If a user needs to send mass emails to all UM staff regularly for official purpose, please contact ICTO Helpdesk (

Remarks: users can send mass emails to email groups of their own department.