What is SPF?

SPF is an email authentication protocol that allows an organization to specify who is allowed to send email on behalf of the organization in order to enhance the email security. The organization can authorize valid senders in the SPF record published on their Domain Name System (DNS). This record includes the list of authorized senders. […]

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For staff, how to manage my safe and blocked senders list ?

Log in to the Web Portal at https://umemppm.umac.mo/, or click “Manage My Account” in previous User Digest email. You can view and manage your Safe Senders List and Blocked Senders List by selecting the Safe/Blocked Senders List in the left side navigation bar.   Safe Senders List – Emails from senders or domains on this […]

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For staff, how to receive the promotions, e-Newsletters and other bulk emails in my mailbox without quarantine?

Log in to the Web Portal at https://umemppm.umac.mo/, or click “Manage My Account” in previous User Digest email. Click “Profile” tab on the lower left corner and select your spam policy in “My Settings” page. Select “Quarantine the suspected emails excluded promotions newsletters and other bulk emails”. Click “Save” button to change your spam policy. […]

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Why use a new secure email gateway?

After evaluating numerous anti-spam products, ICTO found that the new secure email gateway has the following advantages: Capable to process all incoming and outgoing emails in UM email systems which the old email gateway cannot. Most successful in blocking spams from entering the UM email systems. Provided the targeted attack protection to better protect the […]

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What is phishing email?

Phishing is an Internet scam where scam artists send official-looking emails to people, attempting to fool them into disclosing their personal information. Phishing email will typically direct the user to visit a website where they are asked to update personal information, such as a password, credit card, identity card, or bank account numbers.

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how do I know what is in my personal quarantine?

You will receive a User Digest every day at 8:00 PM if messages have been placed into your personal Quarantine since the last Digest was sent. You can also log on to the Web Portal any time for checking it. URL of Email Quarantine Web Portal for Staff: https://umemppm.umac.mo/ URL of Email Quarantine Web Portal for […]

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What is User Digest?

You will receive an email notification, called “User Digest” in your mailbox if an email addressed to you were quarantined. The User Digest provides you with a list of the suspected emails that addressed to you or the email group that you belong to. It is generated and sent every day at 8:00 PM. If […]

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How do I access the quarantine to manage the quarantined emails?

For Staff: You can select the Manage My Account link in your User Digest or navigate to https://umemppm.umac.mo/ , and sign in with your UMPASS User ID and Password. For Student (Using UM@Connect Email Service): You can access https://quarantine.connect.um.edu.mo and sign in with your UMPASS UserID and password.

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