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Category: Outlook Mobile

Why do I receive an undelivered message when I send an email?

An undelivered message or a bounce back message occurs in the form of an email that is sent to your account after the failure to deliver a message that you have attempted to send. This message is generated either by the server of sender-side or recipient-side. The bounce back messages are a method to let […]

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Why are the emails with certain types of attachment not being delivered?

To prevent against potential viruses, Staff Email, Student Webmail and UM@Connect Lifelong Email services do not allow to send or reject to receive certain types of attachments that are commonly used to transmit viruses or malicious software. The emails will be automatically rejected if they contain one of below file types as the attachment. The […]

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