How to report campus network performance to ICTO?

Connect with UM Network and access to Campus Network Performance Test And Feedback Platform. Perform test for both Intranet and Internet. Capture the screenshots of your test result. Fill Report Form.Provide the following information for further investigation. (1) Building / Room No. Provide the accurate location of your network issue (2) Contact Number Provide contact […]

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How to connect UM Wi-Fi?

1. On your Mac, click the Wi-Fi icon in the menu bar and then select UM_SECURED_WLAN. 2. Enter your UMPASS User ID and password. Click OK. If you are student, your UMPASS User ID contains only the first seven characters of your student ID, e.g.“ab12345”. 3. If you are prompted to accept a certificate installation, select Continue to […]

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How to forget UM Wi-Fi setting?

1. Open System Settings. 2. In the left sidebar, click Wi-Fi. 3. Click Details next to the network you are using and then click Forget This Network. 4. Click Remove to confirm. 1. Open Settings. 2. Tap Wi-Fi. 3. Tap the info button next to the network you are using. 4. Tap Forget This Network. […]

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What is SSID eduroam in UM Wireless Network Service?

eduroam This SSID provides roaming service for guest from eduroam member institutions, guest can use their wireless ID and password of the affiliated institution to login UM wireless LAN system. (Please click here for more details of eduroam service). Standard of data encryption and authentication: WPA2 with AES. Devices which are suitable for this SSID: Windows […]

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What is SSID UM_WLAN_PORTAL in UM Wireless Network Service?

UM_WLAN_PORTAL This SSID provides an extremely easy connectivity; it is suitable for all portable devices which are weak compatible (such as old model mobile phone or PDA etc), use for short period of time; Data Security: For balancing the connectivity and security, this SSID only provide secure authentication not the data encryption, so please DO […]

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What is SSID UM_SECURED_WLAN in UM Wireless Network Service?

UM_SECURED_WLAN This SSID provides strong security mechanism and suitable for almost modern devices. All UM staffs are advised to use this SSID for Wireless LAN connection. Data Security: High grade of security with strong encryption algorithm; please make sure that the hardware capacity of your device is sufficient to handle the operation of strong encryption […]

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What is SSID and how many SSID do we have in UM Wireless Network Service?

The Service Set Identifier (SSID) just like the entry address of Wireless LAN system, at least each client user should choose one SSID for connecting to the Wireless LAN network with some parameters and settings which suitable for chosen SSID. Due to different purposes, there are 5 SSID provided by UM Wireless network service: UM_SECURED_WLAN […]

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How to connect Captive Portal of UM Wireless Network Service?

ICTO provides SSID “UM_WLAN_PORTAL” for captive portal service which can be access by internal user or guest. “UM_WLAN_PORTAL” is used for our staff to connect to the Wireless network service more easily and quickly, It is suitable for all portable devices which are weak compatible (such as mobile phone or PDA etc), use for short […]

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