How to login SSL VPN with 2FA?

1. Launch [Ivanti Secure Access Client] and click [Connect]. To see how to setup VPN client, please refer to this LINK. 2. Please click [Proceed]. 3. Input your [UMPASS user ID] and [password] and then click [Sign in]. 4. It will ask for process Two-Factor Authentication as below. You can choose either one of the […]

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What should I do if I plan to travel oversea and want to use 2FA service?

We suggest you to register a second device for the backup purpose. (See “2FA Service User Guide” for details). We offered two authentication methods with “Duo Mobile” app. “Duo Push” will require you to have internet access and only use a small amount of internet data traffic. Instead, you can use the “Passcode” (one-time) which […]

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How many devices can be enrolled for 2FA service?

You can register as many devices as you need. We recommend you to register at least two devices for backup purpose. You can register another device via your self-service page. For more information to manage your 2FA device, you can refer to “2FA Service User Guide”.

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