- Enter your student ID (first 7 characters) as your user ID, date of birth and the last four characters of you ID/Passport number for verifying your identity.
- Choose SMS or E-mail to receive a verification code. Enter your contact number or e-mail and the verification code you received.
- After all the checking passed, you can reset your password. Recommend to read the tips first for choosing a secure password.
If there is no valid contact registered in the SI system, please contact ICTO Help Desk for account recovery. If necessary, we will reset the password after identity verification.