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When you delete an item, it is moved to your “Deleted Items” folder.  The items will stay in “Deleted Items” folder until you remove them.  Once purged from your “Deleted Items” folder, it is recoverable for a further 14 days using Recover Deleted Items.

Recover an item that is still in your “Deleted Items” folder

  1. In Outlook, go to your email folder list, and then click “Deleted Items”.
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  2. When you find the message, right-click it, and then click “Move” > “Other Folder”.
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  3. To move the message to your inbox, click “Inbox”, and then click “OK”.
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Recover an item that is no longer in your “Deleted Items” folder

  1. In Outlook, go to your email folder list, and then click “Deleted Items”.
  2. From the “Menu” Toolbar, select the “Home tab, then Recover Deleted Items From Server”.  A new window will open which will contain a list of your previously deleted items.
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  3. Select the items you wish to recover and click the “Restore Select Items” button, click “OK”.  The items will appear in the “Deleted Items” folder.
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