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How do I send email from the shared mailbox in Outlook 2013?

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  1. Click “New Email”.
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  2. If the From field is not yet visible, on the “Options” tab, in the “Show Fields” group, click “From” to display From field for this and all future emails.
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  3. Click “From” field and then select “Other E-mail Address…”.
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  4. Type the name or email address of the shared mailbox, and then click “OK”.
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  5. The shared mailbox address is displayed. In the future, you can click “From” button and select it to send email from this shared mailbox.
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