By default, the email retention period is 15 months. Your emails older than the retention period will be archived to your online archive* mailbox automatically. In addition, you can also select some emails and move to a folder under your online archive mailbox manually. You can also assign 30 days, 90 days or 6 months […]
Category: Outlook Client
In Outlook 2013, how to check whether an email has been submitted to mail server?
You can check Sent Items folder after you have sent an email. By default, your message will be saved to Sent Items if the message has been successfully submitted. If you can’t find it in Sent Items, please check your Outbox folder which is a temporary folder for outgoing messages. If you find it there, it means that the email has […]
How can I check my outlook mail quota usage?
You can check Outlook quota usage by using Outlook Web App or Microsoft Outlook. Outlook Web App Login Outlook Web App (https://staffmail.um.edu.mo) Click the gear icon in the top-right corner, then click Options. In account page, look for the Mailbox Usage. Microsoft Outlook (Windows) Click File tab and select Info in the left column. In file […]
How can I import Macao Public Holidays and UM Almanac to Shared Calendar?
Import Macao Public Holidays and UM Almanac: Please download one of the following iCalendar files to the folder on the local drive (e.g. Desktop) Macao Public Holidays 2025 and UM Almanac 2024/2025 iCalendar Macao Public Holidays 2025 iCalendar Macao Public Holidays 2025 and UM Almanac 2024/2025 iCalendar (Chinese) Macao Public Holidays 2025 iCalendar (Chinese) Remark: If […]
Why are the emails with certain types of attachment not being delivered?
To prevent against potential viruses, Staff Email, Student Webmail and UM@Connect Lifelong Email services do not allow to send or reject to receive certain types of attachments that are commonly used to transmit viruses or malicious software. The emails will be automatically rejected if they contain one of below file types as the attachment. The […]
What should I do when I repeatedly import Macao Public Holidays or UM Almanac to my Outlook calendar?
Step 1: Select [Calendar] Step 2: Select [View] > [Change View] > [List] Step 3: Search “UM Almanac” and click the [START] column header to sort by the start date Step 4: Select and remove all duplicated entries Step 5: Repeat Step 3 and Step 4. In Step 3, please search “UM Holiday” Step 6: Select [View] […]
How to insert attachments in the message body?
When you attach a file to an email message, the message format determines how the attachment appears. A Plain Text or HTML format message A Rich Text format message To change the message format when composing a message, you can Click on the Format Text tab. Then choose HTML, Plain Text, or Rich Text in the Format […]
How do I send email from the shared mailbox in Outlook 2013?
Click “New Email”. If the From field is not yet visible, on the “Options” tab, in the “Show Fields” group, click “From” to display From field for this and all future emails. Click “From” field and then select “Other E-mail Address…”. Type the name or email address of the shared mailbox, and then click “OK”. […]
Access a shared mailbox in Outlook 2013
If you have permissions to a shared mailbox, the shared mailbox will be automatically available in the Folder pane of Outlook. Remark: If you recently gained access permission to a shared mailbox, it may take a short period of time before it automatically appear in your Outlook. If the shared mailbox does not automatically appear, […]
How does the email address of recipients display in “To” and “Cc” fields when recipient replies message using “Reply All” in Outlook 2013?
In Outlook 2013, when the recipient replies the message using “Reply All”, the email addresses in “To” and “Cc” fields will be displayed in the “To” and “Cc” fields respectively.