Connect with UM Network and access to Campus Network Performance Test And Feedback Platform. Perform test for both Intranet and Internet. Capture the screenshots of your test result. Fill Report Form.Provide the following information for further investigation. (1) Building / Room No. Provide the accurate location of your network issue (2) Contact Number Provide contact […]
1. Launch [Ivanti Secure Access Client] and click [Connect]. To see how to setup VPN client, please refer to this LINK. 2. Please click [Proceed]. 3. Input your [UMPASS user ID] and [password] and then click [Sign in]. 4. It will ask for process Two-Factor Authentication as below. You can choose either one of the […]
1. On your Mac, click the Wi-Fi icon in the menu bar and then select UM_SECURED_WLAN. 2. Enter your UMPASS User ID and password. Click OK. If you are student, your UMPASS User ID contains only the first seven characters of your student ID, e.g.“ab12345”. 3. If you are prompted to accept a certificate installation, select Continue to […]
1. Open System Settings. 2. In the left sidebar, click Wi-Fi. 3. Click Details next to the network you are using and then click Forget This Network. 4. Click Remove to confirm. 1. Open Settings. 2. Tap Wi-Fi. 3. Tap the info button next to the network you are using. 4. Tap Forget This Network. […]
UM_SECURED_WLAN_5G This SSID provides strong security mechanism and suitable for almost modern devices. All UM staff and students in Residential Colleges (RC), Postgraduate Houses (PGH) and Staff Quarters (SQ) are advised to use this SSID for Wireless LAN connection. This SSID is only provided in the 5 GHz band to reduce interference or congestion of the wireless network. […]
Open “System Preferences”. Open “Network”. If you have “Ethernet” or “USB Ethernet” in the left panel, then go to step 4. Otherwise press “+” and create a new service. Choose your Ethernet card and click “Advanced”. Choose “TCP / IP” tab and make sure the option “Configure IPv4” is set to “Using DHCP”. Choose “802.1X” tab […]
Press Windows key + “X“ key on the keyboard and select “Run“, then type “services.msc“. Right click on “Wired AutoConfig“, and select “Properties“. Click the “General” tab and select the following settings: Set “Startup type” to “Automatic“. Click “Start” to start the service. Click “Apply“. Click “OK“. Press Windows key + “X“ key on the […]
If you are setting up a server for public to access and without user authentication, please submit the “Application Form for Setting Up Public or Local Server” with approval signed by Rector/Vice Rector and send the form to ICTO Help Desk (email@example.com) for process. If you are setting up a server for public to access […]
I have installed SSL VPN Client “Ivanti Secure Access Client”, why the system prompts and asks to download and install it again?
If there is a newer version of Ivanti Secure Access Client, the system will prompt you to download and install the latest version of Pulse Secure. Please follow the instructions of the installation.
To have the best result of using SSL VPN, the following browsers are recommended. Web Browser Supported OS & Download URL Firefox ESR Windows / Mac OS X / Linux Internet Explorer 9 or later Windows Safari 7 or later Mac OS X / iPhone / Windows Google Chrome Windows / Android Please make sure […]