If you frequently use a removable drive that has been encrypted with BitLocker, you can choose to automatically unlock the drive when it is connected to your PC. Step 1: Connect the removable drive. This will activate the password prompt. Step 2: Enter your BitLocker password for the drive and click “More Options“. Step 3: Check […]
In today’s rapidly developing information technology era, protecting sensitive information and data has become increasingly important. ICTO is committed to improving information security and will further optimize user permissions and protection for removable devices to enhance security defenses and reduce the impact of information security incidents on the University. Device Encryption – Microsoft BitLocker Laptops […]
The BitLocker recovery key is important and you should keep the recovery key of each disk properly. If you forgot the recovery key, Please go to https://itservice.um.edu.mo to fill out and submit the “Request BitLocker Recovery Key” request form. Please follow the steps so you can back up the Recovery Key in case you need […]
If you are unable to unlock a drive that has been encrypted by ICTO’s computer using BitLocker, you need to contact Help Desk and provide the “Key ID” in order to retrieve your BitLocker Recovery Key. With the BitLocker Recovery Key, you can unlock encrypted drives and perform recoveries. How to find Key ID? Step […]
Follow the steps below to encrypt a removable drive within a Windows operating system. Please make sure that you are using ICTO’s computer and using Campus Network. Step 1. Attach your removable drive to the computer. Step 2. When prompted to encrypt your removable drive, click Encrypt this drive using BitLocker Drive Encryption. [Note: If […]
Navigate to a page that requires 2FA (e.g. MyUM Portal) Authenticate with your UMPASS and password Before choosing an authentication method, check the box next to “Remember me for 15 days“ Proceed with you UMPASS login as usual by clicking “Send me a push ” or “Enter a Passcode“
The “remember me” option requires the use of browser cookies, so it may not work as expected in these circumstances, if you: Start using a different browser Start using a different computer or device Cleared your browser cookies Used private browsing mode Disabled browser cookies Don’t allow cookies to be saved in your browser
Some users may not be able to choose the option to “remember me for 15 days” when using Safari. To enable option “remember me” in Safari: Go to Safari > Preferences. Click the Privacy tab. Disable the Block all cookies option. Safari 13.1 and later: You must also disable the Prevent cross-site tracking option.
If you enabled the “remember me” option on a browser and now you want to cancel the “remember me” option, you can delete cookie in your browser. Upon next login, you will be prompted to authenticate with Duo again. For browser-specific instructions on how to access and delete cookie, please see: Firefox Google Chrome Internet […]
The “remember me” option lasts 15 days. Technically, it saves a cookie in your browser to track the time. This means you have to check the box again in any different browser and on each device you use. If your browser is set to clear temporary files when it is closed, this feature will not work.