How can I identify a phishing, fake email and websites?

Stop and think! If any of following questions has an answer “yes”, this probably is a malicious phishing website or email! Is the email written in a style or signature format other than usual? Are there any obvious misspellings, grammatical errors, or meaningless topics in the email content? Does the email content push you to […]

Read More

How to report a suspicious email to ICTO?

When you receive a suspicious email, DO NOT reply email with any information, open attachment, or click any link in the email unless you are sure about this sender. Moreover, you can follow the steps mentioned below to report the suspicious email to ICTO Help Desk for investigation. For @Connect users or Outlook Web App […]

Read More

What is SPF?

SPF is an email authentication protocol that allows an organization to specify who is allowed to send email on behalf of the organization in order to enhance the email security. The organization can authorize valid senders in the SPF record published on their Domain Name System (DNS). This record includes the list of authorized senders. […]

Read More

How to manage my safe and blocked senders list ?

Log in to the Web Portal at https://umemppm.umac.mo/, or click “Manage My Account” in previous User Digest email. You can view and manage your Safe Senders List and Blocked Senders List by selecting the Safe/Blocked Senders List in the left side navigation bar.   Safe Senders List – Emails from senders or domains on this […]

Read More

Why use a new secure email gateway?

After evaluating numerous anti-spam products, ICTO found that the new secure email gateway has the following advantages: Capable to process all incoming and outgoing emails in UM email systems which the old email gateway cannot. Most successful in blocking spams from entering the UM email systems. Provided the targeted attack protection to better protect the […]

Read More

What is phishing email?

Phishing is an Internet scam where scam artists send official-looking emails to people, attempting to fool them into disclosing their personal information. Phishing email will typically direct the user to visit a website where they are asked to update personal information, such as a password, credit card, identity card, or bank account numbers.

Read More

What is User Digest?

You will receive an email notification, called “User Digest” in your mailbox if an email addressed to you were quarantined. The User Digest provides you with a list of the suspected emails that addressed to you or the email group that you belong to. It is generated and sent every day at 8:00 PM. If […]

Read More