If you are setting up a server for public to access and without user authentication, please submit the “Application of Network Service and Domain Name For Public Server (No User Authentication)”.
If you are setting up a server for public to access with user authentication, please submit the “Application of Network Service and Domain Name For Public Server (User Authentication Required)”.
If you are setting up a server for local access within UM, please submit the “Application of Network For Local Server”.
You will need to provide several information when submitting your request, such as server location, socket label where your server is connecting to, MAC address of your server, TCP/UDP port of your server application.
Socket Label:
To find out the socket label, please check the label of the network port where your server is connecting to, e.g. D-FDXXX-XX or DX-XX-XX.
TCP/UDP Port:
It is the port where your server service is running, e.g. SSH service (TCP, UDP 22), HTTPs service (TCP 443), Microsoft remote desktop (TCP, UCP 3389) etc.
MAC Address:
MAC address is the physical address of the network interface card, e.g. AA:BB:CC:DD:EE:FF. To find out the MAC address of your server, you can follow below steps:
MacOS
- From the Apple menu, select System Preferences….
- In System Preferences, from the View menu, select Network.
- In the left of the “Network” window that opens, click the name of your connection (e.g., Wi-Fi, AirPort, Ethernet, Built-in Ethernet).
- Click Advanced…, and in the sheet that appears, click the Hardware, Ethernet, or AirPort tab.
The address is the string of letters and numbers next to “MAC Address:”, “Ethernet ID:”, or “AirPort ID:”.
Windows OS
- Click WindowsStart or press the Windows
- In the search box, type cmd
- Press Enter
A command window displays. - Type ipconfig /all
- Press Enter.
A Physical Address displays for each adapter. The Physical Address is your device’s MAC address.