Log in to the Web Portal at https://umsegm.um.edu.mo/, or click “Manage My Account” in previous User Digest email. Click “Profile” tab on the lower left corner and select your spam policy in “My Settings” page. Select “Quarantine the suspected emails excluded promotions newsletters and other bulk emails”. Click “Save” button to change your spam policy. […]
Category: Information Security
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User Privilege(1)
How to extend the ESET license? (for current home user)
Read More →For staff, how to receive the promotions, e-Newsletters and other bulk emails in my mailbox without quarantine?
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What is User Digest?
You will receive an email notification, called “User Digest” in your mailbox if an email addressed to you were quarantined. The User Digest provides you with a list of the suspected emails that addressed to you or the email group that you belong to. It is generated and sent every day at 8:00 PM. If […]
Will I always receive a User Digest email notification every day at 8:00 PM?
If secure email gateway does not quarantine or find any suspected emails that address to you within a week, you will not receive a User Digest email notification.
How long are suspect emails held in quarantine?
Emails are held in quarantine for your review for 30 days. After 30 days, emails are purged from the system. We recommend that you review your quarantined emails periodically.
How do I delegate the User Digest?
You can delegate the management of your User Digest or your email group User Digest to another user. For example, a department secretary could manage the User Digest for his / her head or department email group. To do this, you may send an email to ICTO Help Desk (icto.helpdesk@um.edu.mo) with justification. Note: An Email […]
For staff, why can’t I access the links in User Digest via Internet?
For security reasons, the links in User Digest are only accessible when using campus network. If you need to access the links off campus, please connect your computer to the UM campus network by using SSL-VPN client. For details, please visit https://icto.umac.mo/network/ssl-vpn/. Once your computer is connected to UM Network, you can release or manage […]
Why can’t I receive the email after clicking the release link in Staff Secure Email Gateway?
It may due to: The email had been deleted from your quarantine; The email had been released before; You have clicked the release link via off campus network, please refer to the FAQ https://faq.icto.um.edu.mo/why-cant-i-access-the-links-in-user-digest-via-internet/. The email may be moved to the [Junk Email] folder. You may try to find it there, as in some cases, […]
How to apply, install and activate ESET Mobile Security?
Login to ICTO Account Information Page. Go to “ESET Mobile Security” part and click “More” for applying license. After read the user agreement, click the box high-lighted and click “Submit”. You can get the “License key” and please keep it for the following steps. Download and Install ESET Mobile Security from here. Installation of ESET Mobile Security […]