If secure email gateway does not quarantine or find any suspected emails that address to you within a week, you will not receive a User Digest email notification.
Emails are held in quarantine for your review for 30 days. After 30 days, emails are purged from the system. We recommend that you review your quarantined emails periodically.
You can delegate the management of your User Digest or your email group User Digest to another user. For example, a department secretary could manage the User Digest for his / her head or department email group. To do this, you may send an email to ICTO Help Desk (email@example.com) with justification. Note: An Email […]
It may due to: The email had been deleted from your quarantine; The email had been released before; You have clicked the release link via off campus network, please refer to the FAQ https://faq.icto.um.edu.mo/why-cant-i-access-the-links-in-user-digest-via-internet/. The email is moved to [Junk Email] folder after inspected by ESET Endpoint Security as Second-level Protection, you may try to […]