how do I know what is in my personal quarantine?

You will receive a User Digest every day at 8:00 PM if messages have been placed into your personal Quarantine since the last Digest was sent. You can also log on to the Web Portal any time for checking it. URL of Email Quarantine Web Portal for Staff: https://umemppm.umac.mo/ URL of Email Quarantine Web Portal for […]

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What is User Digest?

You will receive an email notification, called “User Digest” in your mailbox if an email addressed to you were quarantined. The User Digest provides you with a list of the suspected emails that addressed to you or the email group that you belong to. It is generated and sent every day at 8:00 PM. If […]

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How do I delegate the User Digest?

You can delegate the management of your User Digest or your email group User Digest to another user. For example, a department secretary could manage the User Digest for his / her head or department email group. To do this, you may send an email to ICTO Help Desk (icto.helpdesk@um.edu.mo) with justification. Note: An Email […]

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Why can’t I receive the email after clicking the release link in Staff Secure Email Gateway?

It may due to: The email had been deleted from your quarantine; The email had been released before; You have clicked the release link via off campus network, please refer to the FAQ https://faq.icto.um.edu.mo/why-cant-i-access-the-links-in-user-digest-via-internet/. The email is moved to [Junk Email] folder after inspected by ESET Endpoint Security as Second-level Protection, you may try to […]

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