Start typing the name of the person you wish to add into the search box and click on the “+” icon located on the right of their name if/when it appears (note: you need to move your mouse on their name for the “+” to appear, if it doesn’t appear, you may have already added […]
Category: Communication & Collaboration
Conferencing(24)
eFax(3)
IP Phone(41)
Jabber (Unified Client)(31)
UM URL Shortener(4)
Voicemail(6)
Where do I find the mobile app for Jabber?
For Android, please visit Google Play to download the “Cisco Jabber” application. For iOS, please visit Apple App Store to download the “Cisco Jabber” application.
How to log into the Jabber client?
To use the Jabber application, open the Cisco Jabber client on your PC. After that, you can login with your UMPASS. If you are using your personal devices such as your mobile, please enter UserID@um.edu.mo at the first time, then login with your UMPASS.
How do I schedule a Zoom meeting?
Click the “Schedule” button in Zoom Client. Enter a meeting title in the Topic field. In the Date & Time field, enter start time, end time and time zone. You can enable “Passcode” option, and input a password in the meeting option so that users will need the password to join your meeting. You can […]
Can I invite people outside UM to join a Zoom web conference meeting?
Yes, participants do not need an account to join the Zoom meeting. Only the host of the meeting needs to have a Zoom account.
How to make IDD Call from your extension?
Dial prefix “6” +”00” + Country Code + Telephone Number +”#” on your IP Phone. System will prompt you for entering the passcode. After entering the passcode, press “#” for the system to verify the passcode.*If you feel the system prompts too quickly for passcode before you finish dialing the telephone number, you may perform […]
What is my voice mailbox size limit?
The voice mailbox quota is 14 MB, which is approximately equal to 29 minutes of message.
What is the maximum duration for each voice message?
The maximum duration for each voice message is 5 minutes.
How long is my voicemail message kept?
Voice messages in the Deleted Items Folder will be permanently deleted in 15 days.
How to reset your voicemail password?
Access to Voicemail Web Portal in your browser; Login with your UMPASS account; Click the “Setting” button in the menu bar; In the Messaging Assistant, from the “Passwords” menu, select “Change PIN“; On the PIN page, enter your new password, then enter it again to confirm it. Use digits 0 through 9; Select “Save“.