How do I make a voice call via Jabber client?

  To initiate a phone call: Enter extension, user id or name in the search box Click the call button With desktop Jabber client, you will answer the call from your IP phone when make or accept the call by default. You can change your jabber to use your computer or IP Phone (desk phone) […]

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How do I add a contact into the Jabber client?

Start typing the name of the person you wish to add into the search box and click on the “+” icon located on the right of their name if/when it appears (note: you need to move your mouse on their name for the “+” to appear, if it doesn’t appear, you may have already added […]

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How to log into the Jabber client?

To use the Jabber application, open the Cisco Jabber client on your PC. After that, you can login with your UMPASS. If you are using your personal devices such as your mobile, please enter UserID@um.edu.mo at the first time, then login with your UMPASS.

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How to make IDD Call from your extension?

Dial prefix “6” +”00” + Country Code + Telephone Number +”#” on your IP Phone. System will prompt you for entering the passcode. After entering the passcode, press “#” for the system to verify the passcode.*If you feel the system prompts too quickly for passcode before you finish dialing the telephone number, you may perform […]

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How to reset your voicemail password?

Access to Voicemail Web Portal in your browser; Login with your UMPASS account; Click the “Setting” button in the menu bar; In the Messaging Assistant, from the “Passwords” menu, select “Change PIN“; On the PIN page, enter your new password, then enter it again to confirm it. Use digits 0 through 9; Select “Save“.

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Can I set a personal ring tone on the IP Phone?

Each IP Phone provides 29 different ring patterns to choose from. Press [Settings] button > [User Preferences] > [Rings]. Choose a phone line or the default ring setting. Choose a ring tone to play a sample of it. Press [Select] and [Save] softkey button to set the ring tone.

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