How do I capture the voice in classroom using Zoom?

Option 1: If there is a USB cable in the classroom, connect it to your laptop and select it as the microphone in Zoom. Option 2: If the USB cable is NOT in the classroom, use the built-in microphone on your laptop and select it as the microphone in Zoom. It is recommended to: Sit […]

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How can I make a TA/student be a co-host?

A Co-Host is an optional role that the Host can assign to someone (like TA) to assist the Host to mange a meeting. A Co-Host can use most of the Host Controls including Admit attendees, Remove participant, Rename, Mute, Unmute, Mute on Entry, Screen share, Stop Video, Record and some others. During a meeting, Hosts […]

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How do I share my handwriting in Zoom meeting?

Option 1: Use a webcam and paper/whiteboard: You can draw on the paper/whiteboard and let the participants see it via your webcam. *You may notice that your text appearing the wrong way round, but your video isn’t actually backwards, the participant can see the text is the right way round. However, if you still want […]

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How do I use the whiteboard in Zoom meeting?

To use the whiteboard: 1. Click on Share Screen  during the meeting. 2. Select the Whiteboard and click on Share Screen. 3. When you click on the Whiteboard, the annotation tools will become available. 4. You can also save the Whiteboard as a PNG file.

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How to conduct a successful Zoom meeting?

Before the meeting Ensure a good network environment Video calls in online meetings are particularly sensitive to network quality requirements, high-quality call quality requires a good network environment, and participants on both sides of the conference should ensure the quality of their network connections. When you can’t hear or see the other person smoothly during […]

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How do I generate the attendance reports in Zoom?

1. Login your Zoom account via https://umac.zoom.us/ 2. Click Reports on the left side menu, then click Usage on the right , or you can just go to https://umac.zoom.us/account/my/report 3. Select the time period for the meeting , and click the Search button . The report displays information for meetings that ended at least 30 […]

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How to send a Local Fax and International Fax with an eFax Thin Client?

Local Fax Click “New Fax” in “Fax” menu. In the “Basic Information” tag, input a fax number in “Fax No.” field. Click “Upload” to attach the document to the “Attachments” field. International Fax For international Fax, IDD code is required. Please add “,,” and the IDD authorization code after the fax number. The format is […]

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Where can I see group chat history in Jabber?

No ad-hoc group chat history is saved automatically (the same as one-to-one chat history). Like saving one-to-one chat history, you have to manually save the chat session into a HTML file yourself. Please refer to “Can I save my chat in Jabber?” for further information.

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The calls drop after several seconds / minutes. What could be wrong?

This problem can occur when you or the person you called are lost the wireless network connection or switching between networks (e.g. from Wi-Fi network to mobile data network). For better experience, you may avoid unnecessary movement and stay in a place where can provide a strong wireless network connection during the calls, or using […]

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