Yes, group chat is a function that is available in Jabber. To add someone to an existing chat: Click on the “Add participants” icon on the bottom-right of the chat window. Type the name of the contact that you wish to add and click “Add”. To start a new group chat: Select the required available […]
Category: Communication & Collaboration
Conferencing(13)
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IP Phone(41)
Jabber (Unified Client)(31)
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Any unsupported features when using the Jabber Solution via remote access outside the campus?
Yes, please read the following policies for using the Jabber Solution out of campus network (Off campus softphone): Hotline is only available in the campus network. Multiple endpoints can share a line but in-call features (like hold/resume) only work on the first endpoint that answers when using the Jabber application out of campus network. Only […]
How do I make a voice conference call via Jabber client?
During the call: Click the “More” button Choose “Conference” to make a voice conference call
How do I make a video call via Jabber client?
Click “Start my video” button to initiate a video call during the call.
How do I make a call via outlook client?
Try to find someone and click the phone call button in Outlook client
How do I forward the calls via Jabber client?
You can set your call forward function by click -> “Forward calls to” ->” New number…”
Can I make or accept the call via desktop Jabber client but answer the call from my IP phone?
Yes. To do this, you may change your jabber to use your phone for calls (deskphone mode) as below capture (it’s already the default setting). After that, you can answer the call from your IP phone when make or accept the call via desktop Jabber client, but please be noted that you cannot change this […]
Can I answer the call from my wire or wireless headset on desktop Jabber client?
Yes. To do this, please verify if your headset is paired with your Jabber client first. For Windows: In the Jabber client, select File > Options > Audio. Click to select your preferred device. For Mac: Select Jabber > Preferences > Audio/Video. After the device is recognized, select the desired device from the list. Next, […]
How do I access my voicemail via Jabber client?
Click on the “Voice Message” tab at the left menu to manage (play/forward/delete) your voice mail.
How do I manage my block and allow list with Jabber client?
Click and choose “File” -> “Options…” Go to the “Privacy” Tab, you can configure as block everyone by selecting the “block everyone” option in this page, it will help to prevent someone to check your status expect the uses in your contact list. People that you have already saved as contacts are treated like those […]