For Windows: In the Jabber client, select File > Options > Audio. Click to select your preferred device. To list your audio devices in order of preference, click Advanced. For Mac: Select Jabber > Preferences > Audio/Video. After the device is recognized, select the desired device from the list.
Check the following: Weak wireless signal: Check the bars on your device to verify that you have a strong Wi-Fi connection. If your signal is weak, consider moving the call to the mobile data network. Mobile data network connectivity: If you are using Cisco Jabber over your mobile data network, your connectivity and call quality can vary considerably due to […]
When you make a voice call, Jabber will use around 24-80kbps. (e.g. The maximum data usage for one minute voice call is 600KB)
You can update your status to “Busy” but there is no easy way to stop messages from being received, unless you block the contact. You can also turn the sound off by clicking on “File“, “Options…” and then “Sounds and Alerts” and unclicking the click box “Play sounds when:”.
From The main screen of your Jabber application, click on the down arrow next to you name. Select the status you require by clicking on it. You can also customize this and add further Options – such as “in a Meeting at N6-XXXX” by typing in your status manually. You will then have these options […]
When you are on the call, press the share button located on the right hand side of the call session window. This feature is not allowed during the chat session, you may make a call first before sharing your screen to other colleagues.
To share files, click on the paper clip icon near the bottom-right of the window, then browse to the desired file, click on the file and then click “Open“.
During a chat session, click on the screen capture icon. You will then need to drag and highlight the area of the screen you wish to capture. Once you have selected the area of screen capture, press “Enter” key to send.
No, it is not necessary to be connected to a VPN for using Jabber outside the campus. We have deployed the off-campus solution to allow users connect back to UM Phone System without VPN when they work outside the campus that providing a consistent experience inside and outside the campus.
Yes, please submit your request to email@example.com for allowing other UM staff notice whether you are on the call.