Before changing the password, kindly read “What I need to do before and after changing my user account password?” to find the locations that your current password stored.

For changing UMPASS password, please follow the below steps:

  1. Visit and Login ICTO Account Information Page(
  2. Go to “Change Password” and click “Change” button for changing the password.
  3. You might refer to “How to choose a strong password?” for choosing a good password.
  4. Enter your existing password and new password. Click “Submit” button to change.
  5. After you have changed the password, please modify stored account password to the new one.

Remark: For changing Lotus Notes password, please follow refer to Notes FAQ.

If you forgot your password, please follow “What can I do if I forgot my user account password?” to recover your UMPASS account.