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Category: Account

How to activate student’s UMPASS account?

Every student of  the university has an UMPASS account for accessing services in campus. Students must activate their UMPASS account before accessing any services that requires authentication. For the new incoming students, they will get their User ID and receive the activation code from Registry or Graduate School. After students get their activation codes, they […]

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How do I change the computing room Windows display language?

We provide four languages for you in computing room: English, 英語 繁體中文, Traditional Chinese 简体中文, Simplified Chinese 日本語, Japanese To change the Windows display language, please follow the below steps. Login to ICTO Account Information Page, https://account.icto.umac.mo/. Go to “Change Profile Language” part and click “More” for changing display language. Select the language you want form the […]

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How do I open an account in HPC?

The purpose of building the HPC Cluster is to provide good assistance to the increasing numbers of academic researches that require intensive computational resources. Interested academic staff can contact us for details and apply for an account on HPC Cluster. For research purpose, they can also apply accounts for their students and research fellows. For […]

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What can I do if I forgot my user account password?

For staff, please contact ICTO Help Desk for account recovery. If necessary, we will reset the password after identity verification. For students, if you have a valid Macau phone number or a secondary e-mail registered in SI system, you can recovery your account at https://recovery.account.icto.um.edu.mo/recovery. Please follow below steps: Enter your student ID (first 7 characters) […]

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What I need to do before and after changing my user account password?

Your password may be stored in different locations or devices (i.e. Mobile devices WI-FI password). Before changing the password, we recommend you to identify the places where you may have your account and password stored. After changing the password, you should update the new password in your identified locations. Some common locations where are stored your […]

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What can I do if I forgot my user ID?

A students user ID consists of the first 7 characters of the Student’s ID. (e.g. ac12345). A staff user ID is a 5 to 15 English character/digit string starting with an English character. If you still forget your user ID, please contact ICTO Help Desk for further information.

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How to choose a strong password?

When you choose a strong password which is intended to make it as difficult as possible for someone or some program to guess what your password is. However, it is easy enough for you to remember without writing it down. Tips for creating a strong password: The password’s length is 8 – 15 characters. Include punctuation […]

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Can I change my user ID?

No. Please contact ICTO Help Desk for further information.

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How often should I change my user account password?

We recommend you to change your password every six months.  

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