From start menu, type Credential Manager in the search bar and select Credential Manager. Switch to the Windows Credentials tab. You will find a list of stored credentials (For example:\\studprint or \\staffprint). Expand each entry by clicking on the arrow to see the details. Once you find your UMPASS ID, click on the entry and […]
Category: Account
How to activate student’s UMPASS account?
Every student of the university has an UMPASS account for accessing services in campus. Students must activate their UMPASS account before accessing any services that requires authentication. For the new incoming students, they will get their User ID and receive the activation code from Registry or Graduate School. After students get their activation codes, they […]
How can I change or reset my user account password?
Before changing the password, kindly read “What I need to do before and after changing my user account password?” to find the locations that your current password stored. For changing UMPASS password, please follow the below steps: Visit and Login ICTO Account Information Page(https://account.icto.um.edu.mo). Go to “Change Password” and click “Change” button for changing the password. You might […]
How do I change the computing room Windows display language?
We provide four languages for you in computing room: English, 英語 繁體中文, Traditional Chinese 简体中文, Simplified Chinese 日本語, Japanese To change the Windows display language, please follow the below steps. Login to ICTO Account Information Page, https://account.icto.umac.mo/. Go to “Change Profile Language” part and click “More” for changing display language. Select the language you want form the […]
How do I open an account in HPCC?
Academic staff can apply account. Students can apply account with the approval of their supervisor and the description of the research project. Send the above information to icto.hpc@um.edu.mo with the Subject “Apply HPCC”, and CC: supervisor’s email.
What can I do if I forgot my user account password?
If you have a valid Macau phone number or a secondary e-mail registered in SI system, you can recovery your account at https://recovery.account.icto.um.edu.mo/. Please follow below steps: Enter your user ID (first 7 characters of student ID) , date of birth and the last four characters of you ID/Passport number for verifying your identity. Choose […]
What I need to do before and after changing my user account password?
Your password may be stored in different locations or devices (i.e. Mobile devices WI-FI password). Before changing the password, we recommend you to identify the places where you may have your account and password stored. After changing the password, you should update the new password in your identified locations. Some common locations where are stored your […]
What can I do if I forgot my user ID?
A students user ID consists of the first 7 characters of the Student’s ID. (e.g. ac12345). A staff user ID is a 5 to 15 English character/digit string starting with an English character. If you still forget your user ID, please contact ICTO Help Desk for further information.
How to choose a strong password?
When you choose a strong password which is intended to make it as difficult as possible for someone or some program to guess what your password is. However, it is easy enough for you to remember without writing it down. Tips for creating a strong password: The password’s length is 9 – 30 characters. Include punctuation marks […]
Can I change my user ID?
No. Please contact ICTO Help Desk for further information.