We provide four languages for you in computing room: English, 英語 繁體中文, Traditional Chinese 简体中文, Simplified Chinese 日本語, Japanese To change the Windows display language, please follow the below steps. Login to ICTO Account Information Page, https://account.icto.umac.mo/. Go to “Change Profile Language” part and click “More” for changing display language. Select the language you want form the […]
Category: Account
How do I open an account in HPC?
The purpose of building the HPC Cluster is to provide good assistance to the increasing numbers of academic researches that require intensive computational resources. Interested academic staff can contact us for details and apply for an account on HPC Cluster. For research purpose, they can also apply accounts for their students and research fellows. For […]
What can I do if I forgot my user account password?
Please contact ICTO Help Desk if you forgot your password or had any issues about your user account. If necessary, we will reset the password after identity verification.
What I need to do before and after changing my user account password?
Your password may be stored in different locations or devices (i.e. Mobile devices WI-FI password). Before changing the password, we recommend you to identify the places where you may have your account and password stored. After changing the password, you should update the new password in your identified locations. Some common locations where are stored your […]
What can I do if I forgot my user ID?
A students user ID consists of the first 7 characters of the Student’s ID. (e.g. ab12345). A staff user ID is a 5 to 15 English character/digit string starting with an English character. If you still forget your user ID, please contact ICTO Help Desk for further information.
How to choose a strong password?
When you choose a strong password which is intended to make it as difficult as possible for someone or some program to guess what your password is. However, it is easy enough for you to remember without writing it down. Tips for creating a strong password: The password’s length is 8 – 15 characters. Include punctuation […]
Can I change my user ID?
No. Please contact ICTO Help Desk for further information.
How to change my student account password?
Before changing the password, kindly read “What I need to do before or after changing my password?” to find the locations that your current password stored. Visit and Login ICTO Account Information Page (https://account.icto.umac.mo). Go to “Change Password” and click “Change” button for changing the password. Read “How to choose a strong password?” for choosing a good […]
How to change my staff account password?
There are 2 type of application accounts for staff to access services: UMPASS Lotus Notes Account Before changing the password, kindly read “What I need to do before and after changing my user account password?” to find the locations that your current password stored. For changing UMPASS password, please follow the below steps: Visit and Login ICTO […]
How often should I change my user account password?
We recommend you to change your password every six months.