Please check the internet access if you cannot receive push notification. As some phones may have difficulty determining whether to use WiFi or cellular data, you can turn off one of the connection to resolve it. You can choose to use “Passcode” if you have any problem in using “Push” notification. Another is about Google […]
You can use your mobile device and tablet that supports iOS or Android by “DUO Mobile” application.
Mobile Requiring a phone number for registration; Suitable for phone device; Can use “push” and “passcode” (One-time) for authentication. Tablet (Recommended by ICTO) Do not require phone number for registration; Suitable for phone device and tablet; Can use “push” and “passcode” (One-time) for authentication. The option “Mobile” requires you to input your phone number […]
No, it is not necessary to provide your phone number during registration. We provide “Push” response and “passcode” (One-time) authentication methods which generated by the “Duo Mobile” application without requiring your phone number.
Since password shall be changed every 90 days or 2FA shall be enabled for protection, if you decide to turn off the 2FA service, please change your password once and contact ICTO Help Desk (email: icto.helpdesk@um.edu.mo) for turn off 2FA.