Download and install UM App and Duo Mobile Android iOS UM App For Android users without Google Play, you can install the Android APK file Duo Mobile For Android users without Google Play, you can install the Android APK file 1. Start to apply 2FA through UM App 2. Set up for Duo 2FA […]
1. Launch [Ivanti Secure Access Client] and click [Connect]. To see how to setup VPN client, please refer to this LINK. 2. Please click [Proceed]. 3. Input your [UMPASS user ID] and [password] and then click [Sign in]. 4. It will ask for process Two-Factor Authentication as below. You can choose either one of the […]
For browser-specific instruction on how to enable cookies, please access to this link. (https://help.duo.com/s/article/2189)
Navigate to a page that requires 2FA (e.g. MyUM Portal) Authenticate with your UMPASS and password Before choosing an authentication method, check the box next to “Remember me for 15 days“ Proceed with you UMPASS login as usual by clicking “Send me a push ” or “Enter a Passcode“
Please refer to “2FA Changed & Lost Device Guide” in the user manual for more details.
Please refer to “2FA Changed & Lost Device Guide” in the user manual for more details.
We suggest you to register a second device for the backup purpose. (See “2FA Service User Guide” for details). We offered two authentication methods with “Duo Mobile” app. “Duo Push” will require you to have internet access and only use a small amount of internet data traffic. Instead, you can use the “Passcode” (one-time) which […]
You can register as many devices as you need. We recommend you to register at least two devices for backup purpose. You can register another device via your self-service page. For more information to manage your 2FA device, you can refer to “2FA Service User Guide”.
If you cannot download the Duo Mobile from Google Play Store, you can download Duo Mobile APK. For more information, please visit “Does Duo Mobile work in China?”
You should tap “Deny” to reject and protect your account . If necessary, you need to change your account password immediately for security reasons.