UM App is compatible with iOS devices running iOS 13 or later, and Android devices running Android 5.0 or later.
What devices are compatible with UM App?
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Category: UM App
How do I log in to UM App?
To log in to UM App, you may follow the below steps: 1. Open UM App. 2. Click “My” and “UMPASS Login” button. 3. Enter your UMPASS login information. 4. Click “SIGN IN”.
What features does the UM App offer?
The UM App offers a range of features for students, staff, alumni, and public. Please click here to learn more. We are also continuously working on expanding the features and functionalities of the UM App to better serve our users. Please stay tuned for more updates.
Can I receive push notifications through UM App?
Students may receive push notifications from UM. To get the banner alert when push notification comes in, students may enable the banner alert for push notifications of UM App. Enable notifications During the first login with this App, students will get a pop-up for turning on this App notifications. If there is no such pop-up […]
Can I customize settings of UM App?
Yes, you may choose language (traditional Chinese and English), dark / light mode (use device theme), font size, security setting (Touch/Face ID authentication) by going to “My” at the bottom right corner, and clicking the gear on the right top corner.
How do I find the E-Campus Card?
After login, staff, students and alumni may view the digital copy of their card by clicking “My” at the bottom right corner. For the usage of this UM e-ID, please click here to learn more.
I am UG student, how can I make payment for RC miscellaneous fee?
Yes. UG student may make payment related to “Open Door Fee”, “Summer Luggage Fee” and “Replace Key Card Fee” through the App. After login to the UM App, you may click “Other Residence Fees” to select an item to make payment, then a page with various payment methods will appear for you to choose for […]
Can I provide feedback for the UM App?
We value your feedback and suggestions for improving the UM App. After login to the App, you can submit your feedback through the App’s “Feedback” feature.
Why does the UM App require certain permissions on my device?
The app may require specific permissions on your device to provide certain features and functionality. For example, it may need access to your device’s camera for scanning QR codes or access to your device’s location to view parking information.
Can I control UM App’s permissions?
Yes, you can manage the app’s permissions within your device’s settings. You have the option to grant or revoke permissions as per your preference. Keep in mind that restricting certain permissions may limit certain functionalities of the app.