How to Log In to SSL VPN with Two-Factor Authentication (2FA)?

To securely access internal university resources via SSL VPN, follow the steps below using the Ivanti Secure Access Client: Step 1: Launch the VPN Client Open the Ivanti Secure Access Client application and click Connect. Note: For setup instructions, refer to the VPN client installation guide. Step 2: Enter Credentials Input your UMPASS user ID and password, then click Sign In. Step […]

Read More

How to setup and use Ivanti Secure Access Client?

Overview The Ivanti Secure Access Client enables secure remote access to the University’s internal network via SSL VPN. This service is essential for accessing university resources such as administrative systems and internal applications from off-campus locations. System Requirements The client is compatible with the following platforms: Windows: 10, 11 (32-bit and 64-bit) macOS Linux: CentOS/RHEL, […]

Read More

How to browse other Intranet webpages in SSL VPN page?

To browse the University’s intranet page, you can browse the SSL VPN page https://sslvpn.um.edu.mo via your browser and click the pre-defined “Web Bookmarks”. As VPN browsers do not support all Intranet websites, If the website content does not display properly, please use SSL VPN client to access it.

Read More

Why Am I Prompted to Reinstall the Ivanti Secure Access Client?

Overview Even if you have already installed the Ivanti Secure Access Client, the system may still prompt you to download and install it again. This typically occurs due to the following reasons: The system has detected that your current version is outdated. To ensure optimal security and performance, the system requires the latest version of […]

Read More

Recommended Web Browsers for SSL VPN

To ensure optimal performance and compatibility when accessing the SSL VPN service, ICTO recommends using the following web browsers: Web Browser Supported OS & Download URL Firefox ESR Windows / Mac OS X / Linux Microsoft Edge Windows Safari Mac OS X / iPhone / Windows Google Chrome Windows / Android Important Configuration Notes Enable […]

Read More

Can I access SSL VPN with my mobile device?

“Ivanti Secure Access Client” APP can be newly installed on mobile phone and mobile devices to connect to UM SSL VPN service. Remark: *Pulse Secure Client renamed to “Ivanti Secure Access Client” from 22 July, 2022 Release. Original Version New Version Pulse Secure Client Ivanti Secure Access Client *Only for mobile phone and mobile device […]

Read More

How to add my own bookmark in SSL VPN?

You can add your own bookmarks by clicking the icon “+” at the right top corner of the “Web Bookmarks” bar. Or you can add the bookmark for current page you are visiting, by clicking the button of “Add Bookmark“.  

Read More