Overview Even if you have already installed the Ivanti Secure Access Client, the system may still prompt you to download and install it again. This typically occurs due to the following reasons: The system has detected that your current version is outdated. To ensure optimal security and performance, the system requires the latest version of […]
Category: Network
Recommended Web Browsers for SSL VPN
To ensure optimal performance and compatibility when accessing the SSL VPN service, ICTO recommends using the following web browsers: Web Browser Supported OS & Download URL Firefox ESR Windows / Mac OS X / Linux Microsoft Edge Windows Safari Mac OS X / iPhone / Windows Google Chrome Windows / Android Important Configuration Notes Enable […]
How do I connect to other UM resources such as Lotus Notes using SSL VPN?
Please follow the steps: Step 1: Please make sure you have already installed Java Runtime Environment (JRE), you can download the latest JRE from here; Step 2: Use your UMPASS account to login SSL VPN; Step 3: The browser will prompt you to install a plug-in, “Pulse Secure App Launcher“, which is used for updating Ivanti […]
Can I access SSL VPN with my mobile device?
“Ivanti Secure Access Client” APP can be newly installed on mobile phone and mobile devices to connect to UM SSL VPN service. Remark: *Pulse Secure Client renamed to “Ivanti Secure Access Client” from 22 July, 2022 Release. Original Version New Version Pulse Secure Client Ivanti Secure Access Client *Only for mobile phone and mobile device […]
How to add my own bookmark in SSL VPN?
You can add your own bookmarks by clicking the icon “+” at the right top corner of the “Web Bookmarks” bar. Or you can add the bookmark for current page you are visiting, by clicking the button of “Add Bookmark“.
What is outdoor Wireless LAN coverage?
Currently there are 50 outdoor wireless access points on campus covering mainly the squares, Central Avenues and their surrounding areas, campus bus stops, playgrounds of residential colleges and public lounge areas of staff quarter. Staff, students and visitors could access UM Wireless LAN services within the areas marked in below map.
How to configure UM Wired network using Windows 10?
Press Windows key + x key on the keyboard and select “Run“, then type “services.msc“. Right click on “Wired AutoConfig“, and select “Properties“. Click the “General” tab and select the following settings: Set “Startup type” to “Automatic“. Click “Start” to start the service. Click “Apply“. Press Windows key + x key on the keyboard, and […]
What is SSID eduroam in UM Wireless Network Service?
eduroam This SSID provides roaming service for guest from eduroam member institutions, guest can use their wireless ID and password of the affiliated institution to login UM wireless LAN system. (Please click here for more details of eduroam service). Standard of data encryption and authentication: WPA2 with AES. Devices which are suitable for this SSID: Windows […]
What is SSID UM_WLAN_PORTAL in UM Wireless Network Service?
UM_WLAN_PORTAL This SSID provides an extremely easy connectivity; it is suitable for all portable devices which are weak compatible (such as old model mobile phone or PDA etc), use for short period of time; Data Security: For balancing the connectivity and security, this SSID only provide secure authentication not the data encryption, so please DO […]
What is SSID UM_SECURED_WLAN in UM Wireless Network Service?
UM_SECURED_WLAN This SSID provides strong security mechanism and suitable for almost modern devices. All UM staffs are advised to use this SSID for Wireless LAN connection. Data Security: High grade of security with strong encryption algorithm; please make sure that the hardware capacity of your device is sufficient to handle the operation of strong encryption […]