From start menu, type Credential Manager in the search bar and select Credential Manager. Switch to the Windows Credentials tab. You will find a list of stored credentials (For example:\\studprint or \\staffprint). Expand each entry by clicking on the arrow to see the details. Once you find your UMPASS ID, click on the entry and […]
Every student of the university has an UMPASS account for accessing services in campus. Students must activate their UMPASS account before accessing any services that requires authentication. For the new incoming students, they will get their User ID and receive the activation code from Registry or Graduate School. After students get their activation codes, they […]
Before changing the password, kindly read “What I need to do before and after changing my user account password?” to find the locations that your current password stored. For changing UMPASS password, please follow the below steps: Visit ICTO Account Information Page(https://account.icto.um.edu.mo) and click “Changing your password”. Login with your UMPASS account. You might refer to “How […]
Academic staff can apply account. Students can apply account with the approval of their supervisor and the description of the research project. Send the above information to icto.hpc@um.edu.mo with the Subject “Apply HPCC”, and CC: supervisor’s email.
If you have a valid Macau phone number or a secondary e-mail registered in SI system, you can recovery your account at https://recovery.account.icto.um.edu.mo/. Please follow below steps: For security reasons, self service recovery is now restricted to Macau SAR and UM Campus network. If you are out of Macau, please contact ICTO Help Desk for […]
Your password may be stored in different locations or devices (i.e. Mobile devices WI-FI password). Before changing the password, we recommend you to identify the places where you may have your account and password stored. After changing the password, you should update the new password in your identified locations. Some common locations where are stored your […]
A students user ID consists of the first 7 characters of the Student’s ID. (e.g. ac12345). A staff user ID is a 5 to 15 English character/digit string starting with an English character. If you still forget your user ID, please contact ICTO Help Desk for further information.
When you choose a strong password which is intended to make it as difficult as possible for someone or some program to guess what your password is. However, it is easy enough for you to remember without writing it down. Tips for creating a strong password: The password’s length is 9 – 30 characters. Include punctuation marks […]
No. Please contact ICTO Help Desk for further information.
According to the Acceptable Use Policy on ICTO Computing Facilities Campus Network and Internet and Guidelines for User Account and Password. You password shall be changed every 90 days or two-factor authentication shall be enabled for protection.