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ICTO - FAQ » Account » What can I do if I forgot my user ID?

What can I do if I forgot my user ID?

  • Published on: July 31, 2015   Last updated on: August 27, 2020
  • Account/ Information Security
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A students user ID consists of the first 7 characters of the Student’s ID. (e.g. ac12345).

A staff user ID is a 5 to 15 English character/digit string starting with an English character.

If you still forget your user ID, please contact ICTO Help Desk for further information.

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