Before the meeting Ensure a good network environment Video calls in online meetings are particularly sensitive to network quality requirements, high-quality call quality requires a good network environment, and participants on both sides of the conference should ensure the quality of their network connections. When you can’t hear or see the other person smoothly during […]
Licensed account included T&L Account, Faculty Account or Residential College Account is required for using this function. Go to https://umac.zoom.us and click the “Sign in” button. Login your Zoom account with UMPASS Go to the “Surveys” page, click “+ Create” button and select “Poll or quiz“. In this page, you can prepare your poll/quiz for […]
1. Login your Zoom account via https://umac.zoom.us/ 2. Click Reports on the left side menu, then click Usage on the right , or you can just go to https://umac.zoom.us/account/my/report 3. Select the time period for the meeting , and click the Search button . The report displays information for meetings that ended at least 30 […]
To apply Zoom, please go to ICTO Account Information Page, log in with your personal UMPASS account provided by the University of Macau. Choose “Manage Account” to apply Zoom basic account. Choose Zoom under “NOT APPLY” category. Read and agree with the user agreement of Zoom Cloud-Based Web Conference Service, Submit to apply a Zoom account. […]
Local Fax Click “New Fax” in “Fax” menu. In the “Basic Information” tag, input a fax number in “Fax No.” field. Click “Upload” to attach the document to the “Attachments” field. International Fax For international Fax, IDD code is required. Please add “,,” and the IDD authorization code after the fax number. The format is […]
To set up your phone to forward busy/no answer calls to voicemail, perform the following procedure: Log in to IP Phone Self-Care Portal Open a web browser on your computer, access IP Phone Self‐Care Portal. Login using your UMPASS Username and password. Click the Sign In button. Setup Call Forwarding Click the Phones tab. In […]
No ad-hoc group chat history is saved automatically (the same as one-to-one chat history). Like saving one-to-one chat history, you have to manually save the chat session into a HTML file yourself. Please refer to “Can I save my chat in Jabber?” for further information.
This problem can occur when you or the person you called are lost the wireless network connection or switching between networks (e.g. from Wi-Fi network to mobile data network). For better experience, you may avoid unnecessary movement and stay in a place where can provide a strong wireless network connection during the calls, or using […]
Some android phones have installed the battery saver application to extract maximum performance from battery. Please watch out for power saver apps / mode on your device to fix the issue, you may add Jabber in the white list of the power saver apps / mode. This will also explain why you encounter the similar […]
This problem can occur when you or the person you called are roaming between different locations on the campus within Wi-Fi network. Audio should return to normal within a few seconds. For better experience, you may avoid unnecessary movement and stay in a place where can provide a strong wireless network connection, or using mobile […]