Category: Jabber (Unified Client)

To share files, click on the paper clip icon near the bottom-right of the window, then browse to the desired file, click on the file and then click “Open“.

During a chat session, click on the screen capture icon. You will then need to drag and highlight the area of the screen you wish to capture. Once you have selected the area of screen capture, press “Enter” key to send.

No, it is not necessary to be connected to a VPN for using Jabber outside the campus. We have deployed the off-campus solution to allow users connect back to UM Phone System without VPN when they work outside the campus that providing a consistent experience inside and outside the campus.

Yes, please submit your request to icto.helpdesk@um.edu.mo for allowing other UM staff notice whether you are on the call.

By default, users can only notice that the online users are running the Jabber application. To change the status automatically when you are inactive or lock your OS: Click and choose “File” -> “Options…” Go to the “Status” Tab to customize your settings.

Yes, right-click in the chat area and select “Save chat…”. A Save As window will appear. Save your chat history into a HTML file into the desired folder location.

Yes, it is possibility to modify the ringtone. Select File > Options. The Options window opens. Select the Sounds and Alerts tab. Select the ringtone from the drop-down list.

Yes, group chat is a function that is available in Jabber. To add someone to an existing chat: Click on the “Add participants” icon on the bottom-right of the chat window. Type the name of the contact that you wish to add and click “Add”. To start a new group chat: Select the required available […]

Yes, please read the following policies for using the Jabber Solution out of campus network (Off campus softphone): Hotline is only available in the campus network. Multiple endpoints can share a line but in-call features (like hold/resume) only work on the first endpoint that answers when using the Jabber application out of campus network. Only […]