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When a message was deleted, it has been moved to the folder of [Deleted Items]. You can either let messages stay there until you remove them, or set Automatically Empty function for deleted Items when you sign out each time. The default setting of removing the emails in [Deleted Items] is 30 days. However, the emails removed from [Deleted Items] are still recoverable within 14 days after removed.

Recover an email which is in Deleted Items folder

  1. Login to UM@Connect at https://webmail.um.edu.mo
  2. In your email folder list, select [Deleted Items]restore_delete_en_01
  3. To restore an email, right-click the email and then click [Move] > [Inbox] or other specified folder locations.restore_delete_en_02


Recover an email which is not in Deleted Items folder

  1. Login to UM@Connect at https://webmail.um.edu.mo
  2. In your email folder list, click [Deleted Items], and then click [Recover items deleted from this folder]
  3. Select the item you want and then select [Restore]


    The item will be moved to its default location. You also can purge items that are shown in the [Recoverable Items]. Select the item and then choose [Delete]. If an item has been purged, it cannot be recovered anymore.

 

For more information, please refer to Recover deleted items or email in Outlook Web App provided by Microsoft Support.