How to report campus network performance to ICTO?

Connect with UM Network and access to Campus Network Performance Test And Feedback Platform. Perform test for both Intranet and Internet. Capture the screenshots of your test result. Fill Report Form.Provide the following information for further investigation. (1) Building / Room No. Provide the accurate location of your network issue (2) Contact Number Provide contact […]

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How to disable 802.1x authentication when I am not in campus?

802.1x authentication is usually not required for connecting network service off campus, you may use the following steps to disable the authentication. Right click on the network icon on the windows task bar, and select “Open Network and Sharing Center”. Click “Change adapter settings”. Right click on the “Local Area Connection”, select “Properties”. Click “Authentication”, […]

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How to connect UM wired network service in Office?

When staff need to access UM wired network service in the office, please insert the network cable to the network socket that labelled with blue color and “D-FD” or “D” index, after configuring computer wired network settings, you can access UM wired network service. Notes: Network sockets may be shaded by furniture    

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