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Previous version provides a self service for you to restore files and folder on supported network drive in case the originals are lost, damaged, or deleted. To use this feature, you need to use Windows computer.

 

Steps

  1. Navigate to the folder containing the file you want to restore. Right click on the folder and select “Properties”.restore_file_01
  2. Click on the “Previous Versions” tab and select the previous version of folder you wish to restore. Click “Open”.restore_file_02
  3. Another window will pop-up showing file name and the date modified. Highlight the file you want to restore. Right click the file and select “Copy”. Then, you can Paste (Ctrl-V) it back to the original folder or the location you wish to put the copied file.restore_file_03

 


Supported Network Drive

  • File Sharing (N Drive)
  • Staff Home Directory (H Drive)
  • Student Home Directory (H Drive)

 

Backup Schedule

File Sharing (N Drive)

ScheduleNumber of Recovery Point
Today10:00, 12:00, 14:00, 16:00, 18:00last 5 points
Daily00:10last 6 days
WeeklySunday, 00:15last 8 weeks
  • Maximum 19 recovery points will be available
  • Depending the backup schedule, it will allow to restore the version which is maximum 56 days before.

Staff Home Directory (H Drive)

ScheduleNumber of Recovery Point
Daily00:10last 6 days
WeeklySunday, 00:15last 8 weeks
  • Maximum 14 recovery points will be available
  • Depending the backup schedule, it will allow to restore the version which is maximum 56 days before.

Student Home Directory (H Drive)

ScheduleNumber of Recovery Point
Daily00:10last 6 days
WeeklySunday, 00:15last 3 weeks
  • Maximum 9 recovery points will be available
  • Depending the backup schedule, it will allow to restore the version which is maximum 21 days before.

 

Remark

If you cannot see the previous version of a file or folder, it may be because the file or folder only existed earlier than any backup schedule. For example, if you create a file at 9:00 and delete it at 9:30, no backup will be taken for that file at 10:00 because it does not exist.