To access the intranet services of the UM App, you are required to connect to the SSL VPN when you are off campus or connected to a non‑UM network. Install Ivanti Secure Access Client (if not installed) If Ivanti Secure Access Client is not installed on your mobile device, please refer to the FAQ “How […]
Yes. Postgraduate (PG) students residing in Postgraduate House on the main campus may make payments for PGH miscellaneous fees such as the “Open Door Fee” and “Replace Key Card Fee” through the UM App. After logging in to the UM App, you may click “PGH Misc Fees” to select an item to make payment, then […]
The Calendar in the UM App is designed to help students and staff easily access the UM Almanac, Tuition Fees Payment Dates, and Public Holidays. Calendar Features: Sorting: this feature allows users to arrange calendar categories, such as Tuition Fees Payment Dates and UM Almanac entries, in their preferred order. Filtering: this feature allows users […]
Students may receive push notifications from UM. To get the banner alert when push notification comes in, students may enable the banner alert for push notifications of UM App. Enable notifications During the first login with this App, students will get a pop-up for turning on this App notifications. If there is no such pop-up […]
Yes, you may choose language (traditional Chinese and English), dark / light mode (use device theme), font size, security setting (Touch/Face ID authentication) by going to “My” at the bottom right corner, and clicking the gear on the right top corner.
After login, staff, students and alumni may view the digital copy of their card by clicking “My” at the bottom right corner. For the usage of this UM e-ID, please click here to learn more.
Yes. UG student may make payment related to “Open Door Fee”, “Summer Luggage Fee” and “Replace Key Card Fee” through the App. After login to the UM App, you may click “Other Residence Fees” to select an item to make payment, then a page with various payment methods will appear for you to choose for […]
We value your feedback and suggestions for improving the UM App. After login to the App, you can submit your feedback through the App’s “Feedback” feature.
The app may require specific permissions on your device to provide certain features and functionality. For example, it may need access to your device’s camera for scanning QR codes or access to your device’s location to view parking information.
Yes, you can manage the app’s permissions within your device’s settings. You have the option to grant or revoke permissions as per your preference. Keep in mind that restricting certain permissions may limit certain functionalities of the app.