| Location: | Room 2085, 2/F, Central Teaching Building (E5) |
| Map: | Click here |
| Telephone: | 8822 8600 |
| Email: | icto.helpdesk@um.edu.mo |
| IT Service Management System: (For Staff) | https://helpdesk.icto.um.edu.mo/ |
| Service Hours: | Monday to Friday 8:00am to 8:00pm |
| Saturday 8:00am to 1:00pm | |
| Closed on Sundays and Public Holidays |
ICTO Help Desk provides general technical support for all UM students and staff on the use of IT facilities and services.