For staff, why can’t I access the links in User Digest via Internet?

For security reasons, the links in User Digest are only accessible when using campus network. If you need to access the links off campus, please connect your computer to the UM campus network by using SSL-VPN client. For details, please visit https://icto.umac.mo/network/ssl-vpn/. Once your computer is connected to UM Network, you can release or manage […]

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Why can’t I receive the email after clicking the release link in Staff Secure Email Gateway?

It may due to: The email had been deleted from your quarantine; The email had been released before; You have clicked the release link via off campus network, please refer to the FAQ https://faq.icto.um.edu.mo/why-cant-i-access-the-links-in-user-digest-via-internet/. The email is moved to [Junk Email] folder after inspected by ESET Endpoint Security as Second-level Protection, you may try to […]

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