Account – ICTO

How to change your HCL Notes Password and HCL Notes Internet Password?

HCL Notes Client with UMPASS login prompt Existing UMPASS users can change the password from the ICTO Account Information Page: https://account.icto.um.edu.mo. For detailed steps, please refer to https://faq.icto.um.edu.mo/how-can-i-change-or-reset-my-user-account-password/. HCL/Lotus Notes Client with legacy login prompt Starting from June 2025, UMPASS will be progressively enforced as the unified login method for HCL Notes. If you are […]

How to change your Lotus Notes Password and Lotus Notes Internet Password?

Lotus Notes has been officially renamed to HCL Notes. For matters related to changing passwords, please refer to How to change your HCL Notes Password and HCL Notes Internet Password?

How to activate student’s UMPASS account?

Every student of the university has an UMPASS account for accessing services in campus. Students must activate their UMPASS account before accessing any services that requires authentication. For the new incoming students, they will get their User ID and receive the activation code from Registry or Graduate School. After students get their activation codes, they […]

How do I open an account in HPCC?

Academic staff can apply account. Students and Research Assistant can apply account with the approval of their supervisor and the description of the research project. Submit the request through the IT Service Management System: HPCC Account Request

How to choose a strong password?

When you choose a strong password which is intended to make it as difficult as possible for someone or some program to guess what your password is. However, it is easy enough for you to remember without writing it down. Tips for creating a strong password: The password’s length is 9 – 30 characters. Include punctuation marks […]

How often should I change my user account password?

According to the Acceptable Use Policy on ICTO Computing Facilities Campus Network and Internet and Guidelines for User Account and Password. Your password shall be changed every 90 days or two-factor authentication shall be enabled for protection.