For staff, how to receive the promotions, e-Newsletters and other bulk emails in my mailbox without quarantine?

Log in to the Web Portal at https://umsegm.um.edu.mo/, or click “Manage My Account” in previous User Digest email. Click “Profile” tab on the lower left corner and select your spam policy in “My Settings” page. Select “Quarantine the suspected emails excluded promotions newsletters and other bulk emails”. Click “Save” button to change your spam policy. […]

Read More

What is User Digest?

You will receive an email notification, called “User Digest” in your mailbox if an email addressed to you were quarantined. The User Digest provides you with a list of the suspected emails that addressed to you or the email group that you belong to. It is generated and sent every day at 8:00 PM. If […]

Read More

How do I delegate the User Digest?

You can delegate the management of your User Digest or your email group User Digest to another user. For example, a department secretary could manage the User Digest for his / her head or department email group. To do this, you may send an email to ICTO Help Desk (icto.helpdesk@um.edu.mo) with justification. Note: An Email […]

Read More

For staff, why can’t I access the links in User Digest via Internet?

For security reasons, the links in User Digest are only accessible when using campus network. If you need to access the links off campus, please connect your computer to the UM campus network by using SSL-VPN client. For details, please visit https://icto.umac.mo/network/ssl-vpn/. Once your computer is connected to UM Network, you can release or manage […]

Read More

Why can’t I receive the email after clicking the release link in Staff Secure Email Gateway?

It may due to: The email had been deleted from your quarantine; The email had been released before; You have clicked the release link via off campus network, please refer to the FAQ https://faq.icto.um.edu.mo/why-cant-i-access-the-links-in-user-digest-via-internet/. The email is moved to [Junk Email] folder after inspected by ESET Endpoint Security as Second-level Protection, you may try to […]

Read More